Features of Sandeshbot
1. Bulk WhatsApp Messaging
Send promotional messages, offers, festival greetings, product launches, and business updates to thousands of customers instantly.
Features include:
Text messages
Image messages
PDF sharing
Video campaigns
Personalized messaging
Scheduled campaigns
Delivery reports
Bulk campaigns help businesses achieve better engagement and higher open rates compared to email marketing.
2. WhatsApp Chatbot Automation
Automate conversations with smart WhatsApp chatbots that can:
Answer FAQs
Capture leads
Book appointments
Share catalogs
Provide instant replies
Qualify customer inquiries
AI-powered automation helps businesses offer 24/7 customer support without additional manpower.
3. Multi-Agent Team Inbox
Manage all customer conversations from one shared WhatsApp number.
Benefits:
Multiple team members can handle chats
Chat assignment system
Internal notes
Faster response times
Better customer management
This feature is ideal for sales teams, support departments, and growing businesses.
4. CRM Integration
Sandeshbot can integrate with:
CRM software
Websites
Lead forms
Google Sheets
E-commerce platforms
APIs & webhooks
This helps businesses automate workflows and improve lead tracking.
5. Automated Notifications & Reminders
Send automatic:
Payment reminders
Appointment reminders
Order updates
Delivery notifications
Follow-up messages
Event alerts
Automation improves customer experience and reduces manual work.
6. Real-Time Analytics & Reports
Track campaign performance with:
Sent reports
Delivery status
Read rates
Reply tracking
Campaign analytics
Conversion insights
Businesses can optimize campaigns using real-time data.
7. Official WhatsApp Business API
Sandeshbot uses the official WhatsApp Business API platform, helping businesses communicate securely and professionally. Official API platforms provide better scalability, compliance, and reliability.